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| Background |
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In early 2002, Wacoal put up a series of posters (the same
images adorned their website) advertising their latest products.
With the caption, "perfect jugs", a woman clad
only in her bra-and-undies was carrying a pitcher of some
drink. Likewise, the words "great tits" described
a similarly dressed (undressed?) woman against a background
of birds that were identified in fine print as "titmouse"
birds. A "Nice melons" poster portrayed the 90%
nekkid woman surrounded by melons. "Hot buns"
with the same woman with a tray of bread. Witty? Exploitative?
Unfortunately, the campaign has since been withdrawn and
the propellerheads has no copy of the images on
file for you to judge.
Anyway, Sol sent in a rather scathing commentary
to Wacoal through their website feedback portion. The reply
by somebody identified as "Rhindy", Sol's comeback,
and some reactions from the floor
are below.
If anybody who reads this happens to have a screenshot or
a copy of this poster series, please email me.
Thanks.
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| Wacoal's
"Statement" |
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------ Forwarded Message
From: "rhindy" <rhindy@wacoal.com.sg>
Date: Wed, 30 Jan 2002 10:48:07 +0800
To: <soliglesias@mac.com>
Subject: Wacoal Advertisement
Dear Mdm,
Thank you for your letter. We are disappointed that you
are affronted by the current Wacoal advertising campaign.
With respect, in light of existing standards of decency
both in Singapore and internationally, we must beg to differ
with your view.
Wacoal has over 50 years experience marketing and advertising
to women around the world and Asia in particular, including
over 30 years ‘talking’ to women in Singapore.
As company policy, Wacoal seeks to empower women and make
them feel more confident about their bodies, not to denigrate
them in any way.
Regarding the ads, please consider the headlines, ‘Nice
melons’ or ‘Perfect Jugs’. Women are well
aware of the numerous endearing and cheeky pet names –a
few quite chauvinistic - by which men, including the ones
they love, refer
to their breasts.
Our research has shown that in today’s society, women
- well educated women are using the very same language.
For instance, many refer to their breasts as ‘Tits’
and ‘Boobs’, etc. Why not? Remember, girls have
pet names for men’s ‘bits’ too. It is
all in fun, hardly demeaning and, if anything, a form of
self-depreciating humour.
We have evidence that the words used in the Wacoal campaign
have been featured editorially – as opposed to paid
advertising – in Singapore’s newspapers and
magazines such as The Straights Times [Boobs, Twin Peaks,
Mounds of Flesh Like Everest, Abs], BC Magazine [Jugs],
New Paper [Boobs,
Bums], Flirt [Tits] to name a few. Similar phrases have
been used in the print and television media for some years
now.
Notwithstanding your right to an opinion, this series of
posters and magazine ads are not particularly risqué
by today’s standards; our market research shows that
most Singaporeans - men and women - take to the playful
innuendo like ducks to water.
I feel compelled to give you an example of the grandparents
who responded to our post-testing research in the Orchard
Road/Tangs underpass last week, telling us that the ‘Great
Tits’ poster was one of the funniest ads they had
ever seen.
From our perspective, as mentioned, the Wacoal campaign
is actually empowering. We’re saying, ‘Wake
up, boys! We know what you’ve been saying about girls
for years and years.’ The ‘Wacoal Woman’
is confident, sassy and clever. In fact, she’s teasing
them and saying, “But that’s OK. Not only do
we drive you mad looking this fantastic in Wacoal lingerie
– we’re also
onto you!!!”
You will be aware that many phrases that have historically
been considered impolite, went on to become so commonplace
that they eventually ran out of steam. Various ethnic or
minority groups, for example, will turn a derogatory ‘label’
that others level at them and deliberately attach it to
themselves. In doing so, it robs the aggressor of any satisfaction.
The language of this Wacoal campaign is no exception. In
effect, we are creating a ‘vacuum’ and taking
the wind out of chauvinists’ sails, so to speak.
I will not venture to explain the multitude of reasons why
women wear quality lingerie, but ‘feeling sexy’
and ‘teasing men’ is a significant part of the
equation. We must consider all of these when marketing our
premium Wacoal lingerie.
This campaign is unashamedly ‘naughty’ and ‘cheeky’.
Yes, it is most definitely ‘teasing’ both women
and men. It intentionally elicits a response from both.
The campaign is squarely targeted at free-thinking and liberated
women – and clearly not at men. It is obviously not
our intention to alienate or offend women - our customers
- or any member of the public.
You have a contradictory opinion regarding this matter and
have the right to ‘vote with your wallet’. Of
course, that is entirely your prerogative and we respect
it. We wish you well and hope that this better explains
our company’s position.
Yours sincerely,
Rhindy Yeo G. L.
Assistant Manager
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| Sol's
Reply |
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------ Forwarded Message
From: SolIglesias <soliglesias@mac.com>
Date: Wed, 30 Jan 2002 11:40:23 +0800
To: rhindy <rhindy@wacoal.com.sg>
Subject: Wacoal Advertisment
I'd like to take this opportunity to thank Wacoal in enlightening
me that I empower myself as a woman if I can look fantastic
in lingerie. It's so liberating! Why the hell was I putting
so much pressure on myself to get that PhD? Thank you, Wacoal.
My life is so much simpler now.
Just call me Jugs
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| Other
Opinions |
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Dear Doris, (a.k.a. Sol)
Gee I don't think I can call you Jugs. How about something
more realistic, like Teacups?
Saucers
----
When I worked in an entertainment company, I had the chance
of being a creative person and generate ideas and gimmicks.
So when I saw the Wacoal ad for the first time, it was very
funny to me. But it's not the content of the ads that was
funny to me, but the creative people behind this. Actually,
walang arrive/dating sakin yung ads, natuwa lang talaga
ako sa mga nakaisip nun. (the ads didn't make much of
an impression but i was amused by whoever came up with the
idea)
My personal opinion, tingin ko it would be offensive to
some women, pero okay lang for other women. Siguro tingin
ng Wacoal na maraming babae ang ma-a-attract ng ads nila
at makaka-angat sa sales nila. And they gambled kahit na
alam nilang meron ding ma-o-offend. (I think it would
be offensive to some but not all women. Wacoal probably
thought that many women would be attracted by the ads and
it would help sales. And they gambled even if they knew
that there would be some people who would be offended)
My opinion, the company will be punished or will be rewarded
depending on the acceptance of the public. If the idea is
not okay to many women, then the company will surely suffer
from decrease in sales. Let's see. Let the wallets do some
talking.
Idea and opinion ko lang to ;>
(This is just my own idea and opinion)
-Jon
----
Hmm...what are Wacoal's previous ad lines? I've never really
noticed their ads till now. Now as for these new ads, now
I actually think they're cute, even though when I first
saw them I was kind of shocked that I should see these things
in uptight Singapore.
Hmm, perhaps I might be called unmodern for this, but exactly
what is sexist about portraying women as objects of sexual
desire? Are not those posters relying on male sensuality
the same thing? Is not getting offended at portrayals of
females as sexual objects and not getting offended at portrayals
of males sexism in itself?
Honestly wondering,
Rex
The only evil thought is the refusal to think,
and the only stupid question the one left unasked.
----
In my opinion, portraying men or women as objects of sexual
desire is an insult to human dignity.
:0)
Junjun
----
But why??? Sex is human glory at one of its most intense...I
guess not the kind that passes for "sex" with
some people...when they think of it as a dirty chore (!!)
only to be performed for the sake of having kids...eeeeek!
Anyway, I find that when people look at me as an object
of sexual desire, it's one of the greatest compliments ever
possible. Why should we deny an essential part of the human
spirit?
Rex
----
Hi Guys,
I've been following the discussion over the Wacoal ads on
Hot Pandesal for quite some time and --- with great interest.
I don't buy Rhindy's explanation. Why?
First of all, there must be a distinction between advertising
and being critical. Advertising is hardly about being critical
(I have a hard time thinking of ads that are "critical");
advertising is not about changing the world or "educating"
people or giving people alternative ways of thinking about
themselves, their bodies, etc. We wish it were; some people
who work in advertising wish it were (at least, that's what
my ad agency friends say) but that's not the case. Advertising
is about selling. This is the sole motivation of advertising.
It's about manipulating and/or taking advantage
of public opinion so you can push your product and carve
a niche in the market and make as much money as you can.
That's what the Wacoal ads are about. That's what Rhindy's
reply to Sol is about.
Second, Rhindy uses public opinion as a rationale/defense
for putting out those Wacoal ads. He talks about "existing
standards of decency", the grandparents who they polled
after the ads came out,etc. He talks about "market
research" and how men and women here in Singapore take
to the innuendo like "ducks to water". He talks
about the magazines and newspapers that use the words. And
he pulls out all the stops when he cites " well educated
women" as using the language themselves. But we must
remember, public opinion (i.e. "existing standards
of decency", is just that --- public *OPINION* ---
and public opinion is hardly the least discriminatory and
unchauvinistic way of thinking there is in the world (e.g.
look at the case of "public opinion" regarding
refugees and immigrants in Australia now; look at "public
opinion" in the US immediately after the Sept 11 bombing;
look at "public opinion" regarding domestic workers
here in Singapore and elsewhere).
Third, I really have a bone to pick with this Rhindy guy
with regards to his claim that the ads are "empowering".
While it is true that " Various ethnic or minority
groups, for example, will turn a derogatory ‘label’
that others level at them and deliberately attach it to
themselves", such an act is not done in a vacuum but
is accompanied by other changes within the text (in this
case, the pictures in the Wacoal ads) or on a bigger scale.
I don't think the Wacoal pictures, as such, really depart
from the "classic" lingerie ads in their appeal
to the "male gaze" (and please take note that
both men AND WOMEN can look at such ads with a "male
gaze" as women have internalized this "male gaze");
if anything, the accompanying words ("jugs", "Melons"
etc.) REINFORCE this "male gaze" instead of changing
or making fun of it as Rhindy claims. I think any claim
made by a *lingerie* company that they are "empowering"
to women is highly questionable, in the first place!
Finally, I think that a confident, sassy and clever woman
would put a man, and especially, the one she loves in his
place, if he dares call her breasts "jugs", "melons"
or "tits". A confident, sassy and clever woman
would drop a guy who is attracted to her, is "driven
mad", loves her for "looking this fantastic in
Wacoal lingerie". A confident, sassy and clever woman
does not need lingerie of a certain type and certainly,
not of certain brand, in order to feel sexy or feel good
about her body. This is something that Wacoal will never
say. This is something advertising will never claim. And
while, we may not be able to do anything to make Wacoal
apologize for or retract their ads, this is something, consumers
such as those of us here in NUS, should know, whatever reaction
we may have towards those Wacoal ads, and whether or not
we buy lingerie.
Bea
----
Everyone should be responsible for themselves, and as responsible
people we should expect the same of other people. So Wacoal
must be held responsible for any ads in their name. So must
the ad agency. But then who will enforce this? Consumers,
of course. The forces of a free market are the most objective
judge of right and wrong. Of course, if we do not agree
with its decision, we can choose not to take part, by boycotting
perhaps. That is why Sol's call for a boycott is perfectly
just, as it leaves its reader with a choice, and does not
persuade by force of anything other than the reader's sense
of what is right. Boycott them if you want, but I won't
(then again, I'm not a consumer :p or so you think... ;p
heheh)
Rex
I
might not agree with you, I won't fight for your right to
speak out
either. However, when I fight for mine, indirectly you shall
also benefit. If you fight alongside me, you are my comrade.
If you fight in front of me, you are my leader. If you fight
behind me, you are my follower. If you fight against me,
you are my enemy. But if you don't fight at all, you are
my parasite. Think about it ;)
----
Advertisers are the most directly responsible for creating
the ads. That's what they're in business for. Profit-maximizing
companies are responsible for demanding such ads (scandalous,
high-publicity, sensational...) and are also responsible
for producing goods and services that satisfy consumer wants;
that's why they're in business. Consumers are responsible
for making the decision to buy those goods and services
because they believe what the ads tell them (only Wacoal
can make me sexy, let alone empowers the whole wide world
of female sisterhood; only Bodyshop can make me a responsible
citizen who cares for the environment; only Johnsons baby
powder can make me feel like a loving father to his children,
only Jollibee can be the place where my kids feel at home,
only Megamall can be an airconditioned sanctuary where my
family can spend Sundays---as opposed to Luneta or perhaps
even church). But all of these profit-maximizing companies,
and believe me this might just as well include Bodyshop
or Johnson's baby powder, are out there because the cash
is up for grabs. If Bodyshop really wants to be a worldwide
do-gooder, then why do they have such fat profit margins
and why do they care to be listed on the stock exchange?
Are they doing consumers a (dis)service with their pricing
policies? Are they also not pursuing a long term profit
maximization strategy? The common denominator among all
of those for-profit organizations who use advertising is
this: they all exploit human values (whether or not these
values are the right ones or the wrong ones), they play
with human sensitivities in order to affectively seduce
people to make them rich. That's the sinfulness of capitalism.
Frankly, speaking I find it so offensive. But what's a better
economic system to replace the only thing we have so far?
Will we ever find one or will we still end up with the next
best thing? We may propose our values and beliefs to others
but we ought not to impose these on them.
Miggy
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